Mad Supply - About us

About us

Mad Supply is the proud home of official band merchandise. You'll find wide range of products from our artist shops which we operate in co-operation with the bands. We deliver the orders well packed and fast. Making order from our webshop is easy and reliable.

Our principals

Our customer service is personal and friendly because pleased customer is the most important thing for us. We make quality merchandise products which we, the workers, also use. We also have a 14-day return and exchange policy.

The company

Mad Supply is a division of Backstage Rock Shop Ltd, founded in 2011. We deliver tens of thousands of packages all around the world on a yearly basis. Our team consists of music lovers who are taking care of that you will get high-quality products quickly and reliably delivered. Our offices are located in Tampere, Finland.

Contact information

Check our contact information from the customer service page.

List of bands & brands we work with

Bands: Children Of Bodom, Ensiferum, Insomnium, Kalmah, Machinae Supremacy, Nightwish, Omnium Gatherum, Poets of the Fall, Tuomas Holopainen, Whispered and Wolfheart.

Interested in our complete e-commerce services?

We operate in a variety of different fields related to e-commerce, including:

  • Designing and manufacturing of products
  • Storage and managing daily shipments and logistics
  • Technical maintenance and development
  • Customer service
  • Marketing
  • Retail and wholesale

At Mad Supply we want to express our desire for co-operation. It is vital for us to be well-connected with a band or a brand so we can present and suggest different options while ensuring maximum success. We hold opinions of fans in very high regard which is why we constantly wish for product-ideas as well as feedback of our daily operations. We always thrive for a better result in everything we do. We bring graphic designers, manufacturers and other operators together with the bands so that producing and manufacturing of new product-ideas and items would be as simple and great as possible.

When you need a fully managed e-commerce service that works, do not hesitate to contact us!

Customer feedback & testimonials

Below you can see some feedback from our customers. The comments are always shown in the exact language they were written in.

Quick and great service along with awesome products, there's nothing really to complain about. I have ordered several things from Mad Supply, and I will do it many times again. Sometimes I feel that I could use my entire salary on products from you.

– Ida, Denmark

Just a confident service which delivers the best products worldwide without tricks and without much waiting. Just a service rare to find. Thank you guys, you're amazing.

– Camille, Brazil

I always knew Finns were the nicest and the most friendly people, who also gave us the most epic metal bands in the whole world. On my first purchase the provider was giving me information for days untill I understood it all. That's what I love about your store, the relationship towards the customer. And the activity on your Facebook page is just stunning. It's always nice to have warm and lovely providers that people are willing to return to. Keep up the good work. Looking forward to more business with you.

– Ana R., Croatia

Varied and high-quality products, fast international delivery, and always quick to respond to questions and requests: Mad Supply is the nicest and best source for metal merchandise out there. Thanks, and keep the merch coming!

– Thomas, United States

The store has always been there before and after I confirmed the orders. Always caring about the customers and making sure the packages arrive at destiny. Keep up the good work!

– Guillermo, Argentina

 I love this website, the best for buying my Finnish band merchandise so I can wear it around town and show my pride for bands under the blue-crossed flag! Also sent some merch to a friend for his birthday, on time and very pleased with the result!

– Samuel, Australia

Read more from our Facebook page!

Mad Supply Crew:

Matti Lehtonen, Managing DirectorMatti Lehtonen
Managing Director

Antti Matikainen, Head of LogisticsAntti Matikainen
Head of Logistics

Esa Tuohimäki, ControllerEsa Tuohimäki

Toni Ahonen, Head of IT and DesignToni Ahonen
Head of IT and Design

Sari Jokinen, Customer Service and WarehouseSari Jokinen
Customer Service and Warehouse

Jyrki Virtanen, Customer Service and WarehouseJyrki Virtanen
Customer Service and Warehouse